Shipping Policy

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Shipping Policy

Last Updated: 17 February 2026

Welcome to Pavline. This Shipping Policy outlines how we process, ship, and deliver your orders placed through our website www.pavline.in.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not shipped on Sundays or public holidays.
  • Once your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Timelines

We aim to deliver your products within the following estimated timeframes:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days

Please note that delivery timelines are estimates and may vary depending on your location and external factors.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • We may offer free shipping promotions from time to time.

4. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • High order volumes
  • Unforeseen logistical challenges

Pavline is not liable for delays caused by circumstances beyond our control.

5. Order Tracking

  • Once shipped, you will receive a tracking link via email or SMS.
  • You can use this link to track your order in real-time.

6. Incorrect Address or Delivery Issues

  • Please ensure that your shipping details are accurate and complete.
  • Pavline is not responsible for orders delivered to incorrect addresses provided by the customer.
  • If a package is returned due to incorrect details, re-shipping charges may apply.

7. Failed Delivery Attempts

  • Our courier partners may attempt delivery multiple times.
  • If the delivery fails after multiple attempts, the order may be returned to us.

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 48 hours of delivery
  • Share clear photos and order details

We will review and assist you with a resolution as per our policies.

9. International Shipping

(Currently, if applicable — adjust if needed)

  • We may offer international shipping on select orders.
  • Delivery timelines and charges will vary based on destination.
  • Customs duties or taxes (if any) must be borne by the customer.

10. Contact Information

For any shipping-related queries, feel free to contact us:

Pavline
📧 Email: pavlineclothing@gmail.com
📞 Phone: 7814884404
📍 Address: 745, Sector 77, Mohali, Punjab 140308