Privacy Policy

Secure Shopping
Trusted Payments
Customer First Policy

Last Updated: 17 February 2026

At Pavline (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.pavline.in.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our store, we may collect the following information:

A. Personal Information

When you place an order, contact us, or sign up, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Order and Purchase History

B. Payment Information

Payments on Pavline are processed securely through trusted third-party gateways such as:

  • Razorpay

  • Shopify Payments (where applicable)

We do not store your debit/credit card details or banking credentials.

C. Device & Usage Information

Automatically collected data may include:

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited and time spent

  • Cookies and analytics data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide shipping and delivery updates

  • To communicate with you regarding purchases or support requests

  • To improve website performance and customer experience

  • To prevent fraud and ensure secure transactions

  • To send promotional emails (only with your consent)

3. Shopify Platform Data Processing

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify’s secure data storage, databases, and applications. Shopify maintains high standards of security and compliance.

You can read Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

4. Sharing of Personal Information

We do not sell, trade, or rent your personal information.

We may share your information only with trusted service providers, including:

  • Payment gateways (Razorpay, Stripe)

  • Shipping and logistics partners

  • Email and customer support tools

  • Analytics services (Google Analytics, Meta Pixel)

These partners are authorized to use your information only as necessary to provide services to us.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable secure checkout

  • Analyze site traffic and performance

  • Deliver relevant ads (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Maintain legal and tax compliance

  • Resolve disputes

  • Enforce agreements

7. Data Security

We implement appropriate technical and organizational security measures to protect your data.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR & Indian Privacy Laws)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or updates

  • Request deletion of your data

  • Withdraw marketing consent at any time

To request any changes, email us at [your support email].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

12. Contact Information

For questions about this Privacy Policy or your personal data, contact us:

Pavline
Email: pavlineclothing@gmail.com
Phone: 7814884404
Business Address: 745, sector 77 Mohali , PB 140308
GSTIN:  03CLHPR2758C1Z7